What to Expect From Mrs. Clean House Cleaning and Maid Service
Mrs. Clean's promise to our valued clients. Our objective is to exceed your expectations and delight you with a home that is fresh and clean.
Your Cleaning is Guaranteed
If you are not completely satisfied with your house cleaning, contact us within 24 hours of your home being cleaned and we will re-clean the areas that you are dissatisfied with.
* This guarantee does not apply if our ability to perform the cleaning has been limited in some manner by the client or more than 24 hours have passed since the cleaning service was performed.
You are Protected
If an unexpected accident is caused by our house cleaner such as breakage or employee injury, Mrs. Clean carries insurance to protect the client from liability.
Your Cleaners will arrive Promptly
Mrs. Clean makes every effort to arrive at your residence on time. However clients scheduled before you and traffic may effect our arrival time. A few things are beyond our control. We'll make every effort to get in contact with you if our arrival time is outside of +/- 30 minutes of your scheduled cleaning.
Our company vehicles have GPS trackers. If you'd like to know exactly where the team is at, or exactly when they arrived and when they left your home, we can provide that information to you.
Clear Client Communication
Every client's home has different cleaning needs, client wants and expectations. We strive to deliver the absolute best cleaning service for each and every home. We welcome every opportunity to improve our house cleaning service and to delight you with the cleaning you receive.
Polite and Professional Staff
We take pride in long-lasting relationships with happy clients. Mrs. Clean accomplishes this by always respecting your possessions and cleaning requirements. Our maids are always polite and professional. We strongly encourage all of our clients to call or email us with all concerns.